Terms & Conditions

Operator identification

The entity responsible for the website and for operating the establishment is:

Customers or users may use these contact details for information requests, clarifications, complaints or other matters relating to the establishment’s activities or the website.

Purpose and scope

These Terms & Conditions apply to website users, customers, visitors, event participants, reservation holders and any other persons using the services, facilities, equipment or digital platforms made available by Tiro Taco.

Tiro Taco carries out leisure and recreational activities and operates in the food and beverage sector, and may provide, among other things:

• bar service;
• screening of sporting events;
• use of snooker tables and other leisure equipment;
• darts;
• table football;
• areas for watching sporting events;
• seat reservations;
• requests to show matches;
• groups and events;
• promotional activities;
• social and entertainment events;
• other services compatible with its business activities.

The availability of these services may vary according to opening hours, programming, capacity, maintenance, private events or other operational circumstances.

Venue characteristics, capacity and equipment

Tiro Taco – Ericeira Sports Bar has a total area of approximately 247 m², arranged into different areas for bar service, watching sporting events, games, leisure and entertainment.

The establishment currently has approximately 90 seats distributed across its different areas.

The venue configuration allows it to accommodate up to 180 people, without prejudice to the legally applicable maximum occupancy, safety and evacuation requirements, the layout in place at any given time and any limits or requirements imposed by the competent authorities.

The number and arrangement of seats may be temporarily changed due to events, groups, maintenance, operational organisation or safety requirements.

As part of its games, leisure and sports-screening offer, the establishment currently provides:

• 4 ten-foot snooker tables;
• 3 eight-foot snooker tables;
• 4 dart setups;
• 1 table football table;
• 10 television screens, including for the simultaneous screening of sporting events.

The number, location and availability of equipment may change temporarily due to maintenance, breakdown, replacement, reorganisation of the venue, special events or other operational requirements.

The stated number of seats or venue capacity does not guarantee the availability of seating, games tables or other equipment at any particular time. Use is subject to current occupancy, applicable rules and the normal operation of the establishment.

Access to and use of the website

The Tiro Taco website is institutional, informational and commercial in nature and is intended, among other purposes, to present the establishment, opening hours, menus, events, sports schedules, services, contact details and request or reservation functionality.

Users undertake to use the website lawfully, responsibly and in good faith.

In particular, the following are not permitted:

• attempting to gain unauthorised access to the website or its systems;
• introducing or spreading malicious code;
• abusive or automated use of forms;
• attempting to circumvent security mechanisms;
• unauthorised automated collection of content or data;
• using the website for unlawful purposes or purposes harmful to third parties.

Tiro Taco may suspend, limit, modify or discontinue website functionality for technical, legal, commercial, operational or maintenance reasons.

Information, content and programming

Tiro Taco seeks to ensure that information published on the website is accurate and up to date.

However, changes may occur regarding opening hours, prices, menus, product availability, promotions, events, sports schedules, television broadcasts, service characteristics, images and promotional content.

The schedule of sporting events shown on the website is indicative and may change because of calendar changes, broadcasting rights, technical availability, channel changes, cancellation or other circumstances beyond Tiro Taco’s control.

Tiro Taco does not guarantee the screening of any specific event unless this has been expressly confirmed.

Access to the establishment

Access to and presence in the establishment are subject to applicable law and the internal operating rules.

Tiro Taco may refuse entry or require any person to leave whenever this is necessary to ensure safety, tranquillity, hygiene, proper operation of the premises and the protection of people and property, provided this is done objectively, proportionately and without discrimination.

Access or continued presence may, in particular, be refused to anyone who:

• displays aggressive, violent, intimidating or offensive behaviour;
• causes disturbances or disrupts other customers;
• damages or endangers facilities or equipment;
• is visibly intoxicated;
• behaves in a manner incompatible with the normal operation of the establishment;
• carries dangerous or prohibited objects;
• fails to follow staff instructions;
• attempts to access reserved or non-public areas;
• breaches legal requirements or the establishment’s internal rules.

Security and access control

On certain days, during particular events or at times of higher attendance, Tiro Taco may use duly authorised private security services to reinforce the safety of customers, staff, facilities and equipment and to help ensure compliance with the rules governing access to and presence in the establishment.

Security personnel may control the entry, presence and exit of people and property, verify compliance with access rules and prevent the entry of prohibited objects, substances or items, or items capable of endangering people or property, within the limits of the powers legally assigned to them.

Where legally permitted and appropriate to the circumstances, non-intrusive security screening methods may be used, including metal-detection equipment.

Customers may also be asked to cooperate with the presentation or visual inspection of suitcases, backpacks, handbags, bags or other items being carried, always in accordance with applicable law, the principles of necessity, suitability and proportionality and the powers of security personnel.

Refusal to cooperate with a legally permissible access-control measure may result in refusal of entry to the establishment where that measure is necessary for safety or compliance with access rules.

Any personal searches or other security measures subject to specific legal requirements or authorisations will only be carried out in the situations and under the conditions provided for by applicable law.

Minors

Access by minors is subject to the establishment’s current internal rules and applicable law.

In general:

• minors aged 12 to 15 must remain accompanied by an adult;
• young people aged 16 and 17 may remain in the establishment unaccompanied until 22:00;
• after 22:00, minors aged 12 to 17 may only remain if accompanied by their parents or persons with parental responsibility.

Where there is doubt about age, a valid identification document may be requested, either in physical form or through an officially accepted digital method.

The rules concerning the presence of minors are separate from the legal rules governing the sale and consumption of alcoholic beverages.

Opening hours

The establishment operates according to the opening hours displayed on the premises, on the website and on Tiro Taco’s official platforms.

Opening hours may be temporarily changed for operational reasons, special events, force majeure, maintenance, legal requirements or other relevant circumstances.

Tiro Taco may also open earlier for certain events, close earlier than usual, temporarily restrict particular services, close specific areas or suspend reservations or requests for certain dates.

Wherever possible, relevant changes will be communicated through the website or the establishment’s official channels.

Seat reservations

Reservations available through the website are intended for seated places for watching sporting events or other specifically identified services.

A reservation is only considered confirmed after express confirmation by Tiro Taco. Submitting a request through the website does not, by itself, confirm a reservation.

Tiro Taco may refuse or adjust requests depending on availability, capacity, number of participants, programming, internal organisation, changes to or cancellation of the event or operational requirements.

An arrival tolerance period or other specific conditions may be set where these have been communicated to the customer in advance.

Requests to show sporting events

The website allows users to request the screening of sporting events that are not included in the published schedule.

Submitting a Game Request does not constitute a reservation, does not guarantee that the event will be shown, does not guarantee channel or signal availability and does not create any contractual obligation for Tiro Taco to show the event.

The request will be assessed according to technical availability, simultaneous programming, broadcasting rights, equipment capacity and operational considerations.

Where possible, Tiro Taco will seek to accommodate the request. Certain dates may be unavailable for requests through the website.

Groups & Events

Requests relating to groups, parties, celebrations, private events or other special uses of the venue are assessed individually.

Submitting a form or contacting us does not constitute automatic confirmation.

Tiro Taco may establish specific conditions, including minimum or maximum numbers of participants, allocated areas, times, specific menus or services, minimum spend, deposit or prepayment, cancellation policy or conditions for use of the venue.

These conditions only apply where they have been communicated to the customer before confirmation.

Prices, invoicing and payments

Prices are shown in euros and include VAT at the legally applicable rate, unless expressly stated otherwise.

Tiro Taco may change prices, menus, promotions, packages, campaigns or commercial conditions at any time, without prejudice to conditions previously confirmed for specific services.

Available payment methods are displayed at the establishment and may vary depending on the service or circumstances.

Invoices are issued in accordance with applicable tax legislation. Customers may request an invoice including their tax identification number as provided by law.

Alcoholic beverages

The sale, provision or supply of alcoholic beverages to persons under the age of 18 is prohibited.

Proof of age by means of a valid identification document may be required whenever there is doubt about the customer’s age.

Tiro Taco may also refuse to sell or supply alcoholic beverages in the circumstances provided for by law, including where a person is visibly intoxicated or where there are justified safety reasons or reasons connected with the proper operation of the establishment.

Required purchase and outside products

Customers remaining on the premises are required to make a purchase.

Seats in areas intended for watching sporting events and on the terrace are primarily for customers who are consuming products purchased at the establishment.

During periods of high demand, Tiro Taco may ask customers to free up seats where no purchase has been made for an extended period, namely approximately 30 minutes, while always seeking to apply this rule reasonably.

Food or drinks purchased outside the establishment may not be brought in or consumed on the premises, except in exceptional situations authorised in advance by Tiro Taco or where legally justified.

Smoking, electronic cigarettes and vaping

Smoking inside the establishment is prohibited in accordance with applicable law.

The prohibition covers tobacco products subject to applicable legislation and includes the use of electronic cigarettes and vaping devices where covered by the legal prohibition and by the establishment’s internal rules.

Customers must comply with displayed signage and staff instructions.

Animals

Animals are not permitted inside the establishment.

Assistance dogs are excepted in accordance with applicable law, including Portuguese Decree-Law no. 74/2007 of 27 March.

Access by assistance dogs may not be refused where the legally required conditions are met.

Rules of conduct

Customers must behave respectfully towards other users, staff, facilities and equipment.

Discriminatory behaviour, harassment, threats, aggression, vandalism, serious disruption, misuse of equipment, unauthorised manipulation of systems, access to restricted areas or behaviour that may compromise the safety of third parties are not permitted.

Failure to comply with the rules may result in a warning, a request to leave the establishment, notification of the authorities and, where legally permitted, restrictions on future access.

Snooker and use of equipment

Snooker tables, darts, table football, audiovisual equipment, furniture and all other equipment must be used appropriately and responsibly.

The establishment currently has 4 ten-foot snooker tables and 3 eight-foot snooker tables.

Snooker

• minimum charge corresponding to 30 minutes — €6.50;
• after the first 30 minutes, the amount is calculated according to the actual time recorded by the timer;
• maximum of 4 players/people per table;
• tables operate on a first-come, first-served basis;
• reservations are not accepted;
• identification or a deposit may be requested when equipment is issued;
• food, drinks, glasses, bottles or other objects must not be placed on the tables.

The customer is responsible for damage caused by negligent, abusive or deliberately improper use of equipment. Tiro Taco may require payment for losses caused where the user is responsible.

Personal belongings and liability

Each customer is responsible for looking after their personal belongings, including mobile phones, wallets, backpacks, clothing, documents and other property.

Tiro Taco cannot guarantee protection against the loss, theft or disappearance of unattended belongings.

Without prejudice to consumers’ statutory rights, Tiro Taco will not be liable for losses arising from events that are not attributable to it, including internet failures, power outages, programming changes, failures or changes in television signals, cancellation of events by third parties, temporary unavailability of equipment, stock shortages, force majeure or unforeseeable or unavoidable events.

Where Tiro Taco has legal liability, it will be determined in accordance with applicable law.

CCTV, photography and video

The establishment uses CCTV systems to protect people and property, in accordance with applicable law and the signage displayed.

CCTV is not used for promotional purposes.

Separately, during certain events, tournaments, parties, special broadcasts or promotional activities, general photographs or videos of the atmosphere at the establishment may be captured.

Whenever a person is the main and identifiable subject of promotional use, the applicable rules on data protection and image rights will be observed. Particular care will be taken in relation to minors.

Intellectual property, privacy and external services

Unless otherwise stated, the texts, trade marks, logos, design, photographs, videos, layouts, graphics and other website content belong to Tiro Taco or are used with the authorisation of the relevant rights holders.

Unauthorised reproduction, alteration, distribution or commercial exploitation of such content is not permitted.

The processing of personal data is governed by the Privacy Policy available on the website. The use of cookies and similar technologies is described in the Cookie Policy.

The website may also integrate external content, links or services, including maps, social networks or other platforms. Tiro Taco does not control the privacy practices or operation of independent third-party websites.

Complaints and alternative dispute resolution

Customers may submit a complaint directly to Tiro Taco using the available contact details.

The Complaints Book (Livro de Reclamações) is also available in physical and electronic form in accordance with applicable law.

Without prejudice to the right to bring a matter before the courts, consumers may use legally authorised Alternative Dispute Resolution (ADR) entities.

Consumers may also consult up-to-date information about alternative dispute resolution entities through the official channels of the Portuguese Directorate-General for Consumer Affairs (Direção-Geral do Consumidor).

Changes, applicable law and contact details

Tiro Taco may amend or update these Terms & Conditions whenever legislative, regulatory, technical, commercial or operational changes occur.

The version in force will be the version published on the website, together with the relevant update date.

These Terms & Conditions are governed by Portuguese law. Any dispute will be submitted to the courts with territorial jurisdiction under the law, without prejudice to mandatory consumer-protection rules and applicable alternative dispute resolution mechanisms.